About Us

Who we are?

Symbiosis Care is an independent, specialist supported living provider for people with a variety of mental health conditions, including Learning Disability, Autistic Spectrum Disorder, Acquired Brain Injury, Personality Disorders, and Complex Mental Health Presentations, including those with behaviours that challenge and forensic history. Our highly skilled team includes a forensic psychiatrist, neuro-rehab occupational therapist, forensic psychologist, and an operations manager with over 20 years of experience. We use positive behaviour support (PBS), ABCs, and Social Stories, which enables us to support our clients.

Our service is designed to provide accommodation-based support to the individuals looking to gain independence and continue their recovery journey.

Our service is registered with the Care Quality Commission (CQC) therefore is regulated for the provision of personal care. We also have an internal system that promotes and maintains quality care and its outcome.

Our Vision and Mission

We are a value-driven business with compassion, integrity, and empowerment as our core values as it’s in everything that we do for the welfare of our service users.

Our Mission

Our mission is to provide homely and high quality supported accommodation for people with severe and enduring mental health conditions and learning disabilities.

Our Vision

Our vision is to be the preferred provider of supported living services across the geographical areas in which we operate.

Our Values

Compassion

One-in-four people will be affected by a mental health condition in their lifespan that can be highly debilitating with a significant impact on their personal, professional and social lives. With personal experience, working with this group, and an in-depth understanding of their needs, we are passionate about improving the lives of those who suffer from mental health conditions.

Integrity

Guided by strong moral principles, we act with utmost honesty in everything that we do.

Empowerment

We empower our service users and colleagues in taking control and responsibility for their lives and actions based on informed choices.

Regulators

(Good)

 4/5

CQC Registered

Symbiosis Care is registered with the Care Quality Commission (CQC)

(Good)

 4/5

PAMMS Inspection Rating

Symbiosis Care has received 4 stars (good rating) from the PAMMS inspection in November 2021

Our Expertise

Learning Disability

Autistic Spectrum Disorder

Acquired Brain Injury

Personality Disorder

Complex Mental Health Needs

Clients with behaviour that challenge

Clients with forensic history

Professionals Team

What Our Clients Say

I am very happy with how things are progressing with A. How the staff are interacting and working with A shows that they understand him and how best to help him move forward. They treat him with respect and kindness, the consistency of this approach is slowly working for A. They have been a great help to me also, I know he is safe and that they care about his welfare as much as I do. This has helped to reduce my constant anxiety I have over A. 

- Service user's relative

What I like… S is supported in a holistic way, where there have been many obstacles these are minimised due to the calm nature in which the staff work with him. Humour is often used by both staff and S which usually seems to work well. S is supported to make notes for meetings, and thoroughly supported throughout the process even though you very much know the likely outcome, he is given every opportunity to express his wishes and tell us what he wants do. Symbiosis have been creative in what and how they offer support to him. It is in some ways a difficult case as there are no legal restrictions however in the way which Symbiosis work with him, he has accepted the support well.

- Senior Practitioner

Adult Services – Community Assessment Team

I am very pleased with the care S is receiving overall as I appreciate this is not easy . I think you are doing a good job -S seems happy so far. Staff are very friendly, attentive to S and seem genuinely concerned for his wellbeing. It is good that the staff help S with most things like cooking etc and monitor his drinking.

- Service user's relative

Get In Touch With Us

Feel Free to contact us.

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