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About us

Who we are?

Symbiosis Care is an independent, specialist supported living provider for people with a variety of mental health conditions, including Learning Disability, Autistic Spectrum Disorder, Acquired Brain Injury, Personality Disorders, and Complex Mental Health Presentations, including those with behaviours that challenge and forensic history. Our highly skilled team includes a forensic psychiatrist, neuro-rehab occupational therapist, forensic psychologist, and an operations manager with over 20 years of experience. We use positive behaviour support (PBS), ABCs, and Social Stories, which enables us to support our clients. 

Our service is designed to provide accommodation-based support to the individuals looking to gain independence and continue their recovery journey. 

Our service is registered with the Care Quality Commission (CQC) therefore is regulated for the provision of personal care. We also have an internal system that promotes and maintains quality care and its outcome.

Our Core Services

Bespoke Packages

Tailored, supported, living packages for service users with highly complex needs, including source appropriate placements, adapting environments, and training staff specifically around clients’ needs.

Enhanced Supported Living

These are single or double occupancy placements with a higher staff-to-client ratio to support their needs.

Supported Living

These are single or multiple occupancy placements with floating or core support for service users who require less help.

Positive Behaviour Support (PBS)

At Symbiosis Care, we use the model of Positive Behaviour Support (PBS) to assess a client’s behaviour and develop strategies to support them more effectively. Positive behaviour support (PBS) is a person-centered framework for providing long-term support to people with a learning disability and/or autism, including those with mental health conditions, who have or maybe are at risk of developing behaviours that challenge. It is a mixture of person-centered values and behavioural science and uses evidence to inform decision-making. Behaviour that challenge usually happens for a reason and maybe the person’s only way of communicating an unmet need. PBS helps us understand the reason for the behaviour as we can meet people needs better, enhance their quality of life and reduce the likelihood that the behaviour will happen.

Risk Reduction through RRN Accredited training

We believe that people who present behaviours of concern should continue to exercise and enjoy the same human rights and freedom as any other citizen. Therefore, it should be managed in a safe and dignified way. Restraint reduction is best to be achieved by strong as well as visible leadership. We aim to develop staff in leadership positions to assert positive and proactive ways of work that promotes and uphold the human and civil rights of all those who use the services. It includes all the staff training that meets the Restraint Reduction Network (RRN) Training Standards (2019) delivered via accredited trainers. It’s a model that has a strong emphasis on Positive Behaviour Support (PBS) as an evidence-based approach to restraint reduction.

ABI (Acquired Brain Injury) Pathway

We provide comprehensive care, support and rehabilitation services for people with acquired or traumatic brain injury, stroke and other neurodegenerative conditions such as Huntington’s disease, Parkinson’s disease, early-onset dementia and Pick’s disease.

We offer long-term care and rehabilitation in a comfortable and supportive environment, working closely with the individual, their family and their support networks to create a personalised care programme. Focusing on behaviour, cognition and mobility, we offer assessments based on its key areas such as everyday life skills, cognitive skills and involvement in the local community.

We support and encourage people to reacquire practical skills such as cleaning, washing and cooking. We tailor support to individual’s needs and motivate people to maintain or increase their independence through therapeutic, leisure and social activities.

What Our Clients Say

I am very happy with how things are progressing with A. How the staff are interacting and working with A shows that they understand him and how best to help him move forward. They treat him with respect and kindness, the consistency of this approach is slowly working for A. They have been a great help to me also, I know he is safe and that they care about his welfare as much as I do. This has helped to reduce my constant anxiety I have over A. 
- Service user's relative
What I like… S is supported in a holistic way, where there have been many obstacles these are minimised due to the calm nature in which the staff work with him. Humour is often used by both staff and S which usually seems to work well. S is supported to make notes for meetings, and thoroughly supported throughout the process even though you very much know the likely outcome, he is given every opportunity to express his wishes and tell us what he wants do. Symbiosis have been creative in what and how they offer support to him. It is in some ways a difficult case as there are no legal restrictions however in the way which Symbiosis work with him, he has accepted the support well.
- Senior Practitioner
Adult Services – Community Assessment Team
I am very pleased with the care S is receiving overall as I appreciate this is not easy . I think you are doing a good job -S seems happy so far. Staff are very friendly, attentive to S and seem genuinely concerned for his wellbeing. It is good that the staff help S with most things like cooking etc and monitor his drinking.
- Service user's relative

Get In Touch With Us

Feel Free to contact us.